Refund Policy

  • jlabusshop offers a 60-day return period for all qualified products purchased from our online store.
  • To be eligible for a refund, returned items must be in their original condition with complete packaging and without excessive damage.
  • Customers can contact [email protected] to apply for a refund and receive detailed instructions for the return process.
  • Once we receive and inspect the returned product, we will process the refund within 5 to 10 business days.
  • Refunds will be issued in USD to the original payment method used for placing the order.
  • Return requests due to product quality issues will be reviewed and processed with priority by our customer service team.
  • We reserve the right to refuse refund applications for products that show signs of intentional damage, misuse, or unauthorized modification.
  • All refund transactions will be conducted in full accordance with this policy, ensuring fairness and clarity for every customer.